Shipping & Returns
You may return your order within 30 days provided all items are in new and unused condition.
A 10% restocking fee is charged for all returns. However, there is no restocking fee applied to exchanges. Exchanges are charged a shipping fee to send the replacement order to you. Any price adjustments for exchanges will be applied to the credit card used to make the original purchase. Credits for refunds and exchanges will appear after we have received and processed your return/exchange.
Your return will be processed promptly once we receive your item(s). The time it takes for credit card companies to process credits varies, so please allow one to two billing cycles for your credit to appear on your charge card statement.
IMPORTANT: You must email us at Returns@TreasuresCollection.com to receive return/exchange instructions and a Return Merchandise Authorization (RMA) number. Returns and exchanges will not be accepted without an RMA number. When emailing our returns department please provide your Name, Order Date, Order ID number or other order details so we can look up your account.
If you have additional questions about our returns process, email us at: Returns@TreasuresCollection.com